In an effort to improve efficiency and accountability in license / permit application and processing, NEMA has automated some of its business processes.
Our clients will now be required to submit all their applications online by accessing the NEMA licensing system either through the E-citizen portal (https://accounts.ecitizen.go.ke) or by following the NEMA licensing portal link on NEMA website.
On successful submission of their online applications, the clients will receive an email prompting for payment through various payment platforms such as M-pesa, Debit/Credit cards, Airtel Money, T-cash, Equity Cash, Pesa Link, KCB Cash among others. Once this payment has been made, the client will not need to visit our offices to verify payment as a copy of the receipt will be shared on email and the confirmation received within NEMA.
The license/ permit will then be processed and the client will be communicated once it is ready for collection.
License Application_Citizens_Manual. Download